Job Description

Job Title: Vice President of Community Programs- Kansas City

Department: Chief Program Officer

Supervises: Directors of Day Program, Director of Recreation, Director of Behavioral Services (ABA), Director of Community Support Options (CSO), Director of Employment

FLSA: Exempt

SUMMARY

The Vice President of Community Programs is a member of the organization’s Executive Team and is responsible for the quality, compliance, growth and financial strength of the organization’s day programs. The person in this position is a leader in the organization who exhibits and builds a positive Life Unlimited culture throughout the organization.

A key component of this position will be supporting and reversing the financial trajectory of newer and smaller programs within the agency to ensure they meet financial expectations.

BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES:

• QUALITY - Ensure exceptional quality
• Ensure programs align with LU’s mission, vision and strategic plan

• Establish and maintain close working relationships with all stakeholders
• Solicit regular feedback for quality improvement and implement improvements
• Ensure protocols are in place and followed to meet LU’s APTS goals
• Ensure protocols are in place within programs to respond to inquiries and investigations and step in to assist with investigations when needed
• Collaborate with QA during investigation process as needed and act as final approval for any materials submitted for programs to the inquiry or investigation team.
• Work closely with CPO, Directors, and QA to ensure practices for identifying trends and improving service delivery in programs exist for each program.
• Seek ways for continual improvement
• Works with the CPO and the QA team to continuously update compliance processes and reports to ensure quality and goals are achieved.
• Ensure programs meet all requirements licensures, funders, and regulatory partners. Works closely with VPs and Directors to ensure all requirements are met throughout all supervised programs.

• Stays up to date on all regulatory changes to ensure program policies and procedures are updated as needed, implemented and approved per LU policy.

• GROWTH - Lead program growth, expansion and improved efficiencies

• Be an active contributor to the development of the organization’s strategic plan and ensures the strategic initiatives are carried out.
• Evaluates strategies, objectives and measures for program growth.
• Collaborate with CPO on new program opportunities; launch and develop new programs as they are started
• Collaborate with Intake Manager and QA to monitor referral, admission and discharge data for all programs.
• Meets strategic planning goals and objectives and outcome measures for the programs under their supervision.

• FINANCIAL STRENGTH- - Make strong financial decisions
  • Ensure all programs function within the approved organization and program budget
  • Create and implement strategies for programs operating at a loss to generate positive revenue within 12 months.

• Provide recommendations, after collecting program feedback to the CPO annually for the upcoming program budgets
• Provide budget deficit/surplus analysis monthly to the CPO and CFO
• Develop monitoring strategy and protocols with CFO to ensure all services are billed according to schedule for all programs under their supervision

• TEAM BUILDER - Ensure all programs are adequately staffed and all team members are well trained and supported in their positions

• Work with the CPO and HR team for staffing needs within their departments
• Make strategic decisions regarding staffing allocations
• Provide overtime analysis, on a monthly basis, to CFO and HR
• Work with program leadership to ensure performance feedback is presented timely
• Review all recommendations for termination with HR department
• Ensure programs are reviewing and submitting payroll by set timelines

• COMMUNICATION – Foster strong communication within and between all programs and the overall organization.

• Ensure information is relayed throughout all levels of programs in a way that builds teams and all team members receive the information needed
• Ensure cross-program and organizational reports are detailed and correct
• Participates in the executive team meetings, leadership meetings administrative team meetings, health and safety meetings and ad hoc project teams as assigned.
• The ability to effectively and efficiently use computers or mobile devices to input, access, modify, or output information. This includes the ability to quickly access, store and retrieve data.

• All Other Duties as Assigned

Physical Expectations

This position requires extended periods of walking and standing with some periods of sitting – depending on the needs and activities of the individuals supported. It may require light to heavy lifting and occasional stooping, kneeling, bending, and/or climbing stairs again depending on the needs of the individual supported. The position will require occasional physical intervention if confronted by a person displaying combative or potentially dangerous behavior.

Working Conditions

Office/home environment with noises from appliances, office equipment, and facility/maintenance team. May be exposed to blood borne pathogens and/or infectious diseases.

CORE COMPETENCIES:

• Must possess good communication skills both orally and in written form.
• Must have ability to use computer and other electronic equipment.
• Manage a team supporting individuals with developmental disabilities and advocate for them in any possible way.
• Must possess self-motivation, initiative and independence to work without direct supervision.
• Must be flexible, reliable and dependable.
• Must be able to manage and embrace change, look for ways to improve own performance and accept feedback.
• Ability to plan and prioritize to meet deadlines.
• Must be willing to perform duties that are assigned outside of this job description.

QUALIFICATIONS

• Bachelor’s Degree required preferably in a Human Service field and 10 years management experience in the field required.
• Demonstrated performance of program growth and financial profitability.
• Simultaneous oversight of multiple programs related to therapeutic services, employment services, day habilitation and/or education
• Annual budget oversight of $5M+
• Must obtain and maintain training and certification in all required areas such as

Abuse/Neglect, CPR, First Aid, Level I Medication Administration, Positive Behavior Supports and MANDT.

• Extensive background in the skills of developmental, implementation and the writing of teaching strategies.
• Must obtain a Class E driver’s license during new hire orientation– must carry minimum coverage applicable by law for auto insurance
• Must Receive Seasonal Flu Vaccination
• BCBA license, or ability to obtain within 1 year of hire, preferred

Equal Opportunity Employer